Reviews from Verified Windsor Residents at The Monarch by Windsor
As part of Windsor's mission to provide communities where people truly feel cared for, we strive to provide our residents with the best possible living experience. Hear what our satisfied residents are saying about their Windsor experience!
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Customer Review
My moving experience at The Monarch was pretty smooth and seamless. Pretty satisfied.By: Certified Resident
Source: KingsleyCustomer Review
Fred was great!By: Certified Resident
Source: KingsleyCustomer Review
I don't not have enough positive things to say about Ty and the maintenance crew here at The Monarch. So responsive and helpful ... and dedicated to resolving issues. That also includes the Conceirge team, who are equally as responsive and helpful!!! Read More about Customer ReviewBy: Allison C.
Source: KingsleyCustomer Review
I don't not have enough positive things to say about Ty and the maintenance crew here at The Monarch. So responsive and helpful ... and dedicated to resolving issues. That also includes the Conceirge team, who are equally as responsive and helpful!!! Read More about Customer ReviewBy: Allison C.
Source: KingsleyCustomer Review
Excellent experience from the first discussion with leasing through the entire move process. Conceirge and maintenance team ... are top notch! Read More about Customer ReviewBy: Allison C.
Source: KingsleyCustomer Review
Staff has been super helpful in every way possible.By: Certified Resident
Source: KingsleyCustomer Review
Our maintenance team is the best!By: Certified Resident
Source: KingsleyCustomer Review
Amazing location and views!!By: Certified Resident
Source: KingsleyCustomer Review
I love living here, everyone is so friendly and professional. I am always greeted by name and with a smile. I feel safe and ... comfortable, concierge and maintenance are always so helpful. I am really happy with the improvements as well. Thank you for everything! Read More about Customer ReviewBy: Lillian L.
Source: KingsleyCustomer Review
Ty is always respectful, polite, and efficient.By: Certified Resident
Source: KingsleyCustomer Review
Move-in was easy. Residents are nice and welcoming. The concierge team has been very delightful. Units are borderline dated ... but construction and location are awesome. I love that there is a dog park so close. They make it easy to be a dog-friendly property by providing free treats and doggy bags. Not sure if The Monarch cleans the dog park or someone else dog feces disposal stations are always picked up. Read More about Customer ReviewBy: Heather G.
Source: KingsleyCustomer Review
Ty is always professional and polite!By: Richard N.
Source: KingsleyCustomer Review
Ty is awesome!!By: Denise R.
Source: KingsleyCustomer Review
The Monarch in Austin is a very nice place. The staff is so helpful and they care. Bobby actually took care of my belongings ... while I was gone on calls. You guys are the best. Jared, Brittney, Patrick. All of you. Keep it up! Read More about Customer ReviewBy: Sohil S.
Source: KingsleyCustomer Review
Monarch is great condo, staff are awesome and location is best in downtownBy: David S.
Source: KingsleyCustomer Review
Ty does an outstanding job. Always. We are very lucky to have him at the Monarch. He deserves a raise.By: Lynne K.
Source: KingsleyCustomer Review
Quick and got it done!By: Matt S.
Source: KingsleyCustomer Review
Very Responsive, respectful, and professional.By: Shivram V.
Source: KingsleyCustomer Review
Ty is always professional and polite!By: Certified Resident
Source: KingsleyCustomer Review
The maintenance staff are incredible!By: Certified Resident
Source: KingsleyCustomer Review
You have an excellent staff member named Ty. He is very knowledgeable, professional, courteous and efficient. He is a real ... asset to the maintenance staff. Please don't ever rotate him to another property. Read More about Customer ReviewBy: Lynne K.
Source: KingsleyCustomer Review
the satff at the Monarch are awesome!By: David S.
Source: KingsleyCustomer Review
Absolutely fantastic community. Some of the nicest neighbors I've had and it is overall very peaceful. The location is superb ... and it is very easy to walk to wherever I need to go. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
Ive been very pleased with the Monarch by Windsor with their efficiency, communication, and their constant strive for perfection.By: Brian P.
Source: KingsleyCustomer Review
The two recent plumbing requests were handled promptly and efficiently. There are two requests that remain open with no action ... for at least a month. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
Nathan was great, both times. Resolved issues well and promptly.By: Certified Resident
Source: KingsleyCustomer Review
I really enjoy living here, the maintenance and concierge and leasing staff make it truly a great experience. I feel welcome, ... safe and it feels like home! Thank you all for everything! Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
Our experience couldn't be better and have truly loved living at the Monarch. All the staff have been great especially the ... Concierges. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
The maintenance and concierge staff are awesome! Excellent customer service!By: Certified Resident
Source: KingsleyCustomer Review
This is my second time to live at the monarch. The concierge is the best around. I have friends that live in other downtown ... properties and none of them have the staff that we have. They go above and beyond with anything we might need. Everyone is treated equally as good too. Read More about Customer ReviewBy: Holly M.
Source: KingsleyCustomer Review
Management and Concierge are extremely professional and attentive to the tenants.By: Certified Resident
Source: KingsleyCustomer Review
The team was persistent despite a very challenging issueBy: Certified Resident
Source: KingsleyCustomer Review
Ty is always friendly and professional!By: Certified Resident
Source: KingsleyCustomer Review
We love this place very much! We feel safe and we get quick response to every problem Bless you!!!By: Certified Resident
Source: KingsleyCustomer Review
The staff is very friendly and it's a great community.By: Certified Resident
Source: KingsleyCustomer Review
Maintenance has always been responsive. It is the lack of cleaning staff that is putting pressure on the concierge & maintenance ... people. Just too much territory to properly clean for too few people, thus I think the quality of the overall appearance of the Monarch suffers. I will say that the maintenance people went way beyond in trying to keep the ice at a minimum. I was extremely greatful l for that. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
We have loved our new home at The Monarch! The layouts are perfect - you cant find a better balcony in Austin! We are happy ... to call this home! Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
Through covid and the crazy winter storm, the Monarch has been there for their residents. With salting the walkways, checking ... in via emails, and keeping up with maintenance needs the Monarch staff has gone above and beyond. We appreciate you. Read More about Customer ReviewBy: April C.
Source: KingsleyCustomer Review
I have leased before in Austin, and couldn't believe the absolute professionalism with which the Monarch dealt my move. That ... solid professionalism, and overall friendliness, has been outstanding. Truly, above and beyond. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
People make the property. Ive said it before but the management and staff are superior to anything Ive experienced in LA, ... NY, and in TX. I appreciate everyone at The Monarch constantly. Thanks yall. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
Excellent concierge service.By: Certified Resident
Source: KingsleyCustomer Review
Excellent location and staff management. Concierges are friendly and helpful. Apartment layout works well, and we love the ... huge balcony. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
I've moved between states 6 times in the last 8 years and my experience moving into the Monarch blew all the others awayBy: Certified Resident
Source: KingsleyCustomer Review
Ty is awesomeBy: Louis M.
Source: KingsleyCustomer Review
The management have been wonderful to work with in a very trying personal year for me and I have flipped the script on them ... more than a few times and they have been polite and accommodating every time. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
Ty and Spencer are great. They are responsive and fix issue right the first time.By: Michael C.
Source: KingsleyCustomer Review
Love my floor plan and the amenities are great. Overall the building has a nice appearance. But most important I truly feel ... safe living here. Has a nice community vibe and feels like home. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
Josh and Ty are awesome!By: Louis M.
Source: KingsleyCustomer Review
Ive lived in apartments all my life. The maintenance crew at The Monarch is one of the best Ive ever seen. They are prompt, ... polite and have the skills to get the job done. They have come to my rescue at all hours and always remained professional and solved the issue quickly. Having them here, gives me peace of mind! Read More about Customer ReviewBy: Denise L.
Source: KingsleyCustomer Review
Great place to live.By: Certified Resident
Source: Kingsley